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WestJet says it’s in ‘recovery phase’ 1 day after tentative deal reached in flight attendants strike

WestJet says it is entering a “recovery phase” following a tentative agreement reached to end a flight attendants strike, as the airline moves to restore operations and address disruptions that affected schedules in recent days.

The carrier announced the approach after talks produced a tentative deal with the union representing WestJet flight attendants. Details of the agreement, including terms related to pay, scheduling, and benefits, were not disclosed in the initial briefing. The parties are expected to finalize a formal contract pending ratification by union members.

Industry observers noted that the pause in labor action could help WestJet resume normal service levels and rebuild customer confidence. The airline had faced cascading delays and cancellations as crews aligned with the strike, prompting travel headaches for passengers and logistical challenges across its network.

WestJet spokespeople indicated that the company would focus on stabilizing flight schedules, rebooking disrupted travelers, and restoring on-time performance as part of the recovery phase. The airline did not provide a timeline for when normal operations would be fully restored, emphasizing that progress would depend on the resolution of post-strike staffing needs and any ongoing adjustments to schedules.

The strike began days earlier, prompting the airline to implement contingency plans and restructure some routes. The broader labor dispute underscored ongoing tensions between airline operators and labor unions over wages, benefits, and work conditions in a sector facing staffing pressures and heightened demand.

No additional updates were provided on whether inbound or outbound flights would experience immediate improvements, though WestJet indicated that it would prioritize clearing backlogs and communicating changes to affected travelers. Passengers with pending reservations or disruptions were advised to monitor the airline’s official channels for rebooking options and status updates.

Cupe 9, the union involved in the walkout, has yet to confirm the ratification process or outline next steps, while WestJet officials said they would remain engaged with the union as operations normalize. The situation remains fluid as both sides move toward finalizing terms and restoring regular service.

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